[NBLUG/talk] Fw: [moderatorcentral] Duplicate Message Bug

Mike Rice dolo724 at yahoo.com
Fri Nov 28 10:23:34 PST 2008


I noted that some folks with duplicate message problems had a Yahoo! email address. If you think the following is related, Yahoo! might have more information than is available here. (remember that NBLUG is not a Yahoo! group and it's probably not NBLUG's fault)

mIke

cdesign proponentsists: eschew obfuscation, espouse elucidation.

--- On Thu, 11/27/08, gordon_groups_pm wrote:
Subject: [moderatorcentral] Duplicate Message Bug
We are aware of the duplicate message bug that is affecting some groups and are investigating the problem.
If your group is experiencing this issue, please contact Customer Care
and supply the following information:
- Whether the messages are appearing multiple times in the archive or only in email.
- Whether you are the only person experiencing the issue or whether most people in the group are getting the duplicates
- Whether it is happening to all messages sent to the group or just specific ones (either way, provide the message numbers in the archive of the duplicating messages).
- Provide the full headers of 2 (or more) copies of the duplicate messages.
The headers, in particular, are vital for us to be able to effectively
troubleshoot.  
This site <http://www.fraudaid.com/find_ headers.htm#service> 
provides useful information on how to get headers for many different email clients.
And here is the URL for contacting Customer Care:
<http://help.yahoo.com/l/us/yahoo/groups/original/general.html>
Thank you for your help in troubleshooting this bug and our apologies
for the duplicates to all affected groups.




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