[NBLUG/talk] CPUC & Access Sonoma Broadband

Fri Nov 25 07:03:04 PST 2022

Wow, thanks for the detailed answer.

On Fri, Nov 25, 2022, at 6:43 AM, Brad Morrison wrote:
> Hi Jim, 
> 
> I know you said that you live in Novato, but I'm in Santa Rosa/Sonoma County, so the only local group that I know of that is working on these issues is the Access Sonoma Broadband group affiliated with the SC Economic Development Board - https://sonomaedb.org/current-initiatives/broadband
> 
> You could try to connect with them and see if they are organizing people around this CPUC rulemaking process or they know people in Marin County that are...?
> 
> You could also try to connect with TURN/The Utility Reform Network (https://www.turn.org/). They do a lot of organizing around utility rate increases and some work on telecom access (https://www.turn.org/att-cable-resist-calif-affordability-metrics/). 
> 
> My parents live in rural Kenwood/Glen Ellen and that small area used to have Verizon for landline/POTS service, but Frontier took over that Verizon station in downtown Kenwood. They do not have access to Comcast or any cable/coaxial service where they live and the last time we checked (over a decade ago, but still) it would have cost something like $35,000 put a line up the road that they live on. The Frontier landline was $80-90 per month and did not include internet service. They ended up transferring their phone number for the last 40+ years to Sonic, cancelling their Frontier landline service and they now use Rhinobee (https://www.rhinobee.com/) for internet and to access their Sonic VOIP service. 
> 
> Good luck!
> 
> Brad
> 
> On 11/15/22 12:00, talk-request at nblug.org wrote:
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>> Today's Topics:
>> 
>>    1. Fwd: California Voice Service Quality Public Participation
>>       Hearings (Jim Oser)
>> 
>> 
>> ----------------------------------------------------------------------
>> 
>> Message: 1
>> Date: Mon, 14 Nov 2022 20:30:47 -0800
>> From: "Jim Oser" <oserj at oserconsulting.com>
>> To: "nblug talk" <talk at nblug.org>
>> Subject: [NBLUG/talk] Fwd: California Voice Service Quality Public
>> 	Participation Hearings
>> Message-ID: <33096ff6-f718-412b-9817-f72bbd53a871 at app.fastmail.com>
>> Content-Type: text/plain; charset="utf-8"
>> 
>> Once upon a time, I attended Linux meetings at O'Reilly's, perl meetings in Santa Rosa, and Mac meetings in Rohnert Park.
>> 
>> At that time one or more members of nblug were employees at sonic.net
>> 
>> This post isn't relevant to linux, but it a post that would interest geeks in California, especially geeks, who work for or did work for sonic.net, so please don't 
>> 
>> 
>>> $ rm -rf *
>>> 
>> Do you know anything about this?
>> 
>> Have you received any email about R2203016 or "*Rulemaking 22-03-016* to the CPUC"?
>> 
>> I live in the north end of Novato. Our phone and Internet service has always been different than the rest of Novato and rest of Marin County. We have a Frontier landline (POTS = Plain Old Telephone Service). Sonic.net in Santa Rosa does not service north Novato because of the Frontier central office is different than the central offices in the rest of Northern California (former PacBell).
>> 
>> We got the below cryptic email because we have a Frontier landline POTS (Plain Old Telephone Service).
>> 
>> With a little googling I found the CPUC (California Public Utilities Commision) Facebook page, which states:
>> California Public Utilities Commission
>> November 7 at 2:45 pm
>> 
>> 
>>> We will hold remote public forums on Dec. 6 at 6 p.m. and Dec. 8 at 1 p.m. to provide an opportunity for customers of various telephone, mobile voice, and Voice over the Internet Protocol (VoIP) service providers to offer their input to the CPUC regarding their quality of voice services: https://www.cpuc.ca.gov/…/cpuc-to-hold-public-forums-on-tel… <https://www.cpuc.ca.gov/%E2%80%A6/cpuc-to-hold-public-forums-on-tel%E2%80%A6> <https://www.cpuc.ca.gov/%E2%80%A6/cpuc-to-hold-public-forums-on-tel%E2%80%A6>
>>> Comment online if you can’t join us: https://apps.cpuc.ca.gov/c/R2203016
>>> 
>> 
>> If you google: CPUC R2203016
>> it will take you to a webpage, whose headings say: Proceedings, Documents, Rulings, Decisions, Public Comment
>> If you click on the Public Comment tab, there are comments from all over California, complaining about cell phone and landline service from all companies, not just Frontier.
>> 
>> You can also copy and paste these links, be sure to include the funny ::: at the end of the link
>> 
>> https://apps.cpuc.ca.gov/apex/f?p=401:65:0::NO:::
>> 
>> Go to: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwi2ppuUqa_7AhWLGzQIHSgwASIQFnoECBAQAQ&url=https%3A%2F%2Fapps.cpuc.ca.gov%2Fp%2FR2203016&usg=AOvVaw3wTvPtcpIr-vlZgvBSAMp8
>> 
>> Any opinions?
>> 
>> Jim
>> ----- Original message -----
>> From: Frontier <CustomerSupport at ftr.com>
>> To: oserj at oserconsulting.com
>> Subject: California Voice Service Quality Public Participation Hearings
>> Date: Monday, November 14, 2022 9:49 AM
>> 
>> To view this email as a web page, click here <https://hello.frontier.com/v/Njg2LUVUVC0xNzQAAAGIFjr0v3Dv7llt5Vd6LKwqJaH7infZji8H3vL8jsW6XzREYi5RduGqh2kDuOOzk-24DRjbrQA=>
>> Frontier Communications <https://hello.frontier.com/Njg2LUVUVC0xNzQAAAGIFjr0v_-XyFpm8ExC6VzSoj4ly6aLTM8hGSF4njwfyP6jtPKl6b7iLiq0AQaQLgAbe9RMneg=>
>> Sign in <https://frontier.com/login?utm_medium=email&utm_source=marketo&utm_campaign=CApublichearinglogin&utm_content=national&utm_term=22nov14>
>> 
>> Hi Sara,
>> 
>> We wanted to reach out and let you know that the California Public Utilities Commission (CPUC) has scheduled upcoming Public Participation Hearings (PPHs) where you can submit comments about the quality of your residential voice telephone service, including service outages and service restoration. 
>> 
>> The PPHs are on-line remote and not in-person or at a physical location. To submit a public comment about *Rulemaking 22-03-016* to the CPUC, go to apps.cpuc.ca.gov/c/R2203016 <https://hello.frontier.com/Njg2LUVUVC0xNzQAAAGIFjr0v6ymggzSnfXaumuE1NToAw6A2YeBbUMqcLEYDhYaUhN1CmkF1GRnpZgPhm0cPDXbJCI=>. Click for more information in English <https://hello.frontier.com/Njg2LUVUVC0xNzQAAAGIFjr0v89MpL8ReVnOO95D7rRBTwjN7sW7zLNapJpPdBKGJkQZomQJg7R-UI8limgW657EfKo=> or Spanish <https://hello.frontier.com/Njg2LUVUVC0xNzQAAAGIFjr0v7_H9vME7C8_-DkFDxGxpE4MApabOaqtElpYGAWcanPlvnZ0jfBgwK_WTlF8tI4L-ok=>.
>> *Phone number: 1-800-857-1917* 
>> Passcode (for English): 1767567# 
>> Passcode (for Spanish): 3799627#
>> Webcast: *www.adminmonitor.com/ca/cpuc/ <https://hello.frontier.com/Njg2LUVUVC0xNzQAAAGIFjr0vzF0tYuB7AMbeePGBOrKkKDwlVscGlhcp2NM4pFGBZYxj_eTF3nauaoZW3eHmNfc59g=>*
>> Tuesday, December 6, 2022, 6:00 p.m. 
>> Thursday, December 8, 2022, 1:00 p.m.
>> Thank you,
>> Jen Johnson
>> VP, Customer Experience
>> Legal Notice <https://hello.frontier.com/Njg2LUVUVC0xNzQAAAGIFjr0v6LB5ElO5-3vvIJRMTcYvMJrGt5BaG7Bi_TXMZZ1fLVIhyR87s6O_ilJS8XPgYS0vNc=> | Privacy Policy <https://hello.frontier.com/Njg2LUVUVC0xNzQAAAGIFjr0v_PwyYTMD6Iae0b7nSVaVPgUOVP75BnYZDE5NAn6c9j82rIPmxTmPtYX95tuHQDoX0M=>
>> ©2022 Frontier Communications Parent, Inc. All Rights Reserved.
>>  <https://hello.frontier.com/Njg2LUVUVC0xNzQAAAGIFjr0v8i15KrDMTBEN3UloLwG3bECsU0VzRxCWavu1oa5C6G46EZUHdHRHJYmTxTdNqH_i4w=>
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